Return Policy

Returning your Earasers?

Yes...it even happens to us! We will go to great lengths to make things right. Whether the size you ordered isn't ideal for your personal ear canal, you're considering a return due to filter strength, you need a repair, or you need to replace or renew your Earasers, we aim to please!

We realize your first experience with Earasers may not be perfect due to size or the level of attenuation you need for your particular environment. We strive to work with you to find the best possible fit and feel for your unique needs.

We always aim to make sure our customers love our products, but if you do need to return an order, we're happy to help. Just email us or call us directly and we'll take you through the process.

We are so confident that you will agree Earasers are the most amazing earplugs you have ever worn; if not, we will gladly refund your purchase price within the first 30 days of your original purchase from our Earasers online store. Original shipping charges are non-refundable, and the customer is responsible for return shipping costs. Contact us within 30 days of your original purchase to obtain a Return Merchandise Authorization (RMA) Number. See below for contact information.

You will need to include the following with your merchandise return:

• Original product
• RMA # you receive from us
• Original receipt (or online store invoice) with the "Date of Purchase" circled
• Written notification of why you changed your mind (please tell us so we can get better!)

We strongly suggest you ask your postal carrier about "Return Receipt" or tracking options for your package being sent to us, for those rare occasions when an item might not reach us.